- Where is my order

- Cancel Order

- Track my order

- Issue with my order

- Call me now
- Schedule the call
- Our shipping policy

- Our privacy policy

- Our terms and conditions

- Our guarantee

- Our order delivery time


We look forward to providing you with a better shopping experience and customer service every time you visit our e-store.
Your feedback/suggestions/comments will be invaluable for us. Get in touch with us and share your inputs.
Our customer support executives would love to answer all your queries regarding the products, order placing, status of the order, shipping & delivery and much more.
You may also send in your questions with an email at
support@canadavetexpress.com and we'll be happy to respond as soon as we can. If you want your concern to be escalated to the supervisor, send us an email at
supervisor@canadavetexpress.com and one of our managers will be in touch.
Toll-Free Number : 1-800-279-7001
Toll-Free Fax: 1-800-456-5864
Email: support@canadavetexpress.com
Hours of Operation for Customer Support
Mon-Fri 7 AM - 7 PM PST
Sat 7 AM - 4 PM PST
Note: Please consult your veterinarian in case your pet has any serious health issues or needs immediate attention.
Due to the prevailing situation of COVID-19, Our customer service team is only able to support you via email at this time. We request you to leave a voice message or send us an email and we will get back to you at the earliest. We apologize for any inconvenience caused. Thank you for your understanding.
Get started by selecting a query from below or type your own query.
24th – 27th Nov
Get in Early So you don’t miss out

Thank you for registering.
You will be notified as soon as the sale is live.