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1-800-279-7001 Mon - Sat 9AM to 6PM CST

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Our Guarantee

We are committed to providing the best products and service to our customers. Buying at Canadavetexpress is safe, reliable, and affordable. We offer the best deals on pet supplies online and happily stand by the quality of our products. We offer 100% customer satisfaction and hassle-free, no questions asked, 60-days money-back guarantee.

Every purchase with us comes with:

Money Back Guarantee: offers 100% Money Back Guarantee on all its products and purchases. If you are not satisfied with your order, we will offer full refund or exchange the product. In case of wrong product/size selected, please contact us immediately. For more information or to claim a refund, contact our Customer Support Team toll free at 1-800-279-7001 or via email at

Genuine Product Guarantee: supplies genuine brand products purchased directly from manufacturers, authorized dealers, and genuine wholesalers from across the world. We stand by the quality of our products and guarantee that we supply only the best for your pets.

Prompt Shipment Guarantee:

We guarantee the shipment of all orders within 24 hours. Orders placed on a federal holiday or the weekend are shipped on the next working day. 

Delivery Guarantee: 

We offer 100% delivery guarantee and accept all liability of all undelivered orders. If your order is lost in transit and not delivered within 30 business days, we will offer you a full refund on your purchase or ship it again.

Hassle-Free Returns and Refunds: 

Your satisfaction is important to us. If you are not satisfied with your purchase, let us know and we will do our best to resolve it to your satisfaction. If for any reason you are not happy with your purchase, you can contact us to arrange for hassle-free returns and refunds. For returns, please contact our customer care team within 7 days of placing the order and they will assist you with the return process. For more information or to claim a refund, contact our Customer Support Team toll free at 1-800-279-7001 or via email at